Solution Support

About Quantela

We are a technology company that offers outcomes business models. We empower our customers with the right digital infrastructure to deliver greater economic, social, and environmental outcomes for their constituents.

When the company was founded in 2015, we specialized in smart cities technology alone. Today, working with cities and towns, utilities, and public venues, our team of 280+ experts offers a vast array of outcomes business models through technologies like digital advertising, smart lighting, smart traffic, and digitized citizen services.

We pride ourselves on our agility, innovation, and passion to use technology for a higher purpose. Unlike other technology companies, we tailor our offerings (what we can digitize) and the business model (how we partner with our customers to deliver that digitization) to drive measurable impact where our customers need it most.

Over the last several months alone, we have served customers to deliver outcomes like increased medical response times to save lives, reduced traffic congestion to keep cities moving, and created new revenue streams to tackle societal issues like homelessness.

We are headquartered in Billerica, Massachusetts in the United States with offices across Europe and Asia.

The company has been recognized with the World Economic Forum’s ‘Technology Pioneers’ award in 2019 and CRN’s IoT Innovation Award in 2020.

For the latest news and updates, please visit us at www.quantela.com

About the Role

We are looking for a motivated and enthusiastic Presales / Solution Support professional to join our team in Gurugram. The ideal candidate should have a basic understanding of IT and technology concepts, strong communication and presentation skills, and an interest in solution design, presales, and business development.

This is an excellent opportunity for a recent graduate or early-career professional who is willing to learn and develop expertise in technology solutions and presales activities.

Key Responsibilities

• Assist the presales team in understanding customer requirements and preparing suitable solution approaches.
• Support the preparation of presentations, solution documents, proposals, and other presales materials.
• Conduct basic research on technologies, products, and solutions relevant to customer requirements.
• Assist in preparing RFP/RFI responses, proposals, and technical documentation.
• Coordinate with technical and business teams to gather information required for proposals and presentations.
• Support solution design activities under the guidance of senior team members.
• Participate in customer meetings, presentations, and discussions as required.
• Help prepare product/solution demonstrations and supporting materials.
• Maintain and organize presales documentation and related information.
• Stay updated on emerging technologies and industry trends.
• Provide general support to the business development and presales teams as required.

Required Skills

• Good verbal and written communication skills.
• Good presentation and interpersonal skills.
• Basic understanding of IT and technology concepts.
• Strong analytical and problem-solving abilities.
• Proficiency in MS Office, particularly PowerPoint and Excel.
• Ability to understand customer requirements and translate them into structured information.
• Strong willingness to learn and develop in the areas of presales, solution design, and business development.
• Ability to work effectively with cross-functional teams.

Preferred Qualifications

• B.Tech/B.E. in Engineering.
• MBA will be an added advantage.
• Fresh graduates or candidates with 0–1 year of relevant experience may apply.
• Exposure to presales, solutioning, business development, or technology consulting through internships/projects will be an advantage